Frequently Asked Questions ...

Dear Colleague,

Please do not hesitate to contact us, for just any question and/or remark you may have.
The subjects below are just a representation of the questions we have received, over time.

Company
      location
      started
      chamber of commerce
      ethics
      Agreements
      Terms and conditions
Customers
      who are they?
      IVF Centres - Fertility & Sterility
      where
      we appreciate 'contact us'
      tell a friend, about our great WillCo-dish®es
      Scientific papers, 'on line'
      Microscopy Images 'on line'
      Comment on us, please ...
      policies
Distributors
      who are they?
      where - Worldwide
      Agreements (Why - always 'non-exclusive')
      we appreciate you 'contact us'
      tell a friend, about our great - and High Tech 'WillCo-dish®es'
      Scientific papers, 'on line'
      Microscopy Images 'on line'
      Comment on us, please ...
      policies
Products
      design
      molding
      manufacturing
      certificates
      materials
           polystyrene
           polycarbonate
           glass
               type
               thicknesses
               cleaning
               coatings
                   laminine
                   poly-L-lysine
                   poly-D-lysine
                   etc., recipies
               grids/reticles
                   etched or laser
          adhesive(s)
               Sun-/Day-light cure
               LED cure
               Metal-Halanide
               Mercury
               UV-cure
WW website (URL)
      map
      structure
      how to surf
      information
           product
           footer - information block
      quickest way, to place order
      how to register
      how to choose your favorite product
      how to make your payment address
      how to make your delivery address
      what if two delivery addresses
      how to choose, for the payment method
Samples (free)
      how many
      single type
      multi types
      shipping samples
      Message 'received'
      Message 'result test'
Price-quotes
      prices: 'Nett list price'
           additional costs
           additional fees
Orders
      On-line (website)
           order confirmation
           Invoice address
           name aqcuirer (?)
           e-mail aqcuirer (?)
           Delivery address
           name receiver
           phone number receiver
           e-mail receiver
     by phone
           no purchase orders accepted, by phone
           -
     by e-mail
           order confirmation
           -
     by attached PDF
           order confirmation
           -
     by fax
           order confirmation
           -
Invoice
     Online (in web) order confirmation & invoice
     Invoice from WillCo Wells B.V. head office.
           prices: 'Nett list price'
               additional costs
               additional fees
Discounts
     Distributors
     Educational (Universities)
     WillCo-dish®USERS
Payment - Allways before delivery.
     Our bank, A/C number and (BIC) codes
     Directly through WillCo Wells B.V.
           Bank transfer
           Credit card
           Bank Cheque
     On line (website e-shop and e-payment
           Bank transfer
           Credit card
           Bank Cheque
           etc., etc.
Credit note
     Attached to an e-mail (e.g. wrong product was ordered)
Delivery (Ex Works)
     by our Courier (FedEx
     by mail order (TNT NL)
     by your Courier (FedEx, TNT, UPS or DHL, only!), your A/C/ number
     Insurance
     return shipping
     return payment
              money back: bank transfer two weeks.
              store credit, for other product
Sponsoring
     Congress & Meetings Organisers
     Nanoscope University of Amsterdam (UvA)